Proactive Support

Stay ahead with regular maintenance and updates, addressing potential issues before they impact your operations. CloudCare’s proactive approach ensures your infrastructure is always running smoothly, minimising downtime and enhancing availability.

Dedicated Expertise

Gain direct access to a dedicated engineering team for personalised guidance, our experts are here to assist you in managing and optimising your cloud environments.

Cost-Effective

CloudCare’s structured pricing tiers provides a predictable cost structure, allowing you to access experienced engineers without the unpredictability of ad-hoc consulting fees. This approach helps you manage expenses while ensuring you receive continuous, high-quality support.

Continuous Improvement

Through regular health checks and release support, CloudCare helps you maintain and optimise your cloud environments, ensuring they continue to meet your evolving business needs.

Fractional Support Team

By freeing your internal team to focus on core business activities. With CloudCare, you can confidently rely on critical maintenance of your cloud environments that supports your business growth.

Training

We offer specialised technical training sessions for engineers and product teams, providing fundamental and advanced cloud best practices knowledge. Training sessions can be conducted online or on-site.

FAQ

What is Cloudcare?

Cloudcare is FIRSTBLOX’s dedicated support service offering expert guidance and proactive maintenance, ensuring your cloud environment remains aligned with your business goals. Available in two tiers, Cloudcare and Cloudcare Plus for more comprehensive support

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How does Cloudcare help my organisation?

Cloudcare provides proactive maintenance, expert support, and infrastructure health checks, so your organisation's cloud environment runs smoothly and stays aligned with your business objectives.

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What is the difference between Cloudcare and Cloudcare Plus?

Cloudcare offers base monthly critical support, while Cloudcare Plus provides additional monthly features like training and application delivery support to name a few.

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Is Cloudcare suitable for businesses of all sizes?

Yes, Cloudcare is designed for startups, SMEs, and enterprises that need expert support for their cloud infrastructure, add additional features based on your needs. Speak with a FIRSTBLOX representative to find out more.

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How does Cloudcare improve cost efficiency?

Cloudcare offers predictable pricing, eliminating the unpredictability of ad-hoc services. By providing ongoing support and maintenance, it reduces the need for additional in-house expertise.

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Can I upgrade from Cloudcare to Cloudcare Plus?

Yes, you can easily upgrade to Cloudcare Plus to access additional support hours and enhanced features like monthly training and application delivery support without having to expand your internal team.

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Can Cloudcare scale with my business?

Cloudcare is designed to support your cloud environment as your business grows, offering flexibility and expert guidance to manage increasing complexity and workloads.

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What sets Cloudcare apart from other cloud management services?

With Cloudcare, you don’t need to invest in upskilling your internal team or hiring dedicated cloud engineers. Our experts handle everything, allowing your team to focus on business priorities.

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Miura

“

As our business began to ramp up we needed to build a secure Cloud Platform to service our customers (financial institutions). After meeting to discuss our goals, FIRSTBLOX recommended a clear approach to laying our cloud foundation and building our architecture. They then engineered solutions that saved us countless time, money, and effort. They’re a great fit if you’re looking for solid skills and experience working in the AWS Cloud. I highly recommend them if you’re starting or scaling a product company.

Alex Martin

CEO

CourtsDesk

“

Work commenced promptly and was carried out in the most professional manner, being fully transparent with regular updates and detailed documentation of all decisions and deliverables maintained. The team really went above and beyond, meeting every one of our requirements and more. The infrastructure-as-code is clean and carefully crafted and since the handover, which itself was meticulously planned and documented, we have found it remarkably easy to take ownership of what is quite a large and sophisticated platform. As a small start-up with a limited budget, huge demands on our human resources, and no dedicated in-house cloud specialist, taking on any significant infrastructure project is daunting. Firstblox made it easy. We will have no hesitation about calling on them again in the future

Alan Larkin

CTO

ProLink

“

We worked with firstblox to create a new quotation calculator product for the international market. The team recommended and implemented solutions that immediately resonated with our approach to business. It’s great, we pay very little in operational costs and the solution is exactly what we needed to scale and grow the product on a global basis

Brendan Mulhern

Director

CloudOptix

The CloudOptix process begins with a thorough assessment of your requirements and a detailed evaluation of your current cloud infrastructure. Based on these insights, we implement the most suitable FIRSTBLOX product for your organisation, allowing you to focus on what truly matters: getting your platform or product to market efficiently and effectively. Book a call below to find out more.

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