Privacy Policy

Who we are:
We are FIRSTBLOX, located at Portershed a hAon, 15 Market Street, Galway City, H91 HE9E, Ireland. You can contact us at this address by post or by email at hi@firstblox.com.

Why we process your data, the lawful basis for processing your data, and who we share it with:

For visitors to our website:
We process data to respond to queries sent through our 'Contact Us' and 'Book a call' forms. The legal basis for this processing is our legitimate interest in the operation of our services and marketing of our offerings. We do not share your data with any third parties outside of the European Union (EU).
We retain this data for as long as necessary to fulfil these purposes or as required by law.

For potential clients:
We process data to market our services. The legal basis for processing this data is our legitimate interest in promoting our services.
We retain this data for as long as it is necessary to meet marketing and sales objectives or as required by law.

For business partners such as suppliers or contractors:
We process data to manage our business relationships and fulfil contractual obligations. The legal basis for this processing is the performance of our contract with you and our legitimate interest in managing our business operations.
We retain this data for the duration of our business relationship and any required period thereafter for legal or business purposes.

Your rights relating to personal data:

You have the following rights under the GDPR, subject to certain conditions:

  • Right to access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request that any inaccurate or incomplete data be corrected.
  • Right to erasure: You can request the deletion of your personal data.
  • Right to restriction of processing: You can request us to limit the processing of your data in certain circumstances.
  • Right to data portability: You can request that we provide your personal data in a structured, commonly used format.

To exercise these rights, please contact us using the contact details provided above.

If we are processing your personal data based on consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

If you have concerns about how we process your data, please contact us so we can address your concerns. You also have the right to lodge a complaint with the Data Protection Commission in Ireland.

Requirement to process personal data:

You can browse our website without providing personal data, but if you choose not to provide certain information, we may not be able to respond to your queries or provide you with certain services.

Automated decision-making and profiling:

We do not use your personal data for automated decision-making or profiling.

Cookies and Opt-Out:

We use cookies to enhance your browsing experience and to help us market our services. You have the option to manage your cookie preferences and opt out of any non-essential cookies through our cookie consent tool.

This Privacy Notice is subject to updates, and any changes will be posted on this page. Please review it periodically to stay informed about how we protect your data.

Updated 15/10/2024